Reference

Your Agreement With cardcrash, Spelled Out Clearly

These terms govern every account you open and every session you run on cardcrash, including deposits via PayPal, Venmo, and Play+, access to sports betting on NFL and college football, and use of live dealer and slot rooms.

Applies to all account holdersCovers PayPal, Venmo & Play+State-dependent access rulesUpdated when policy changesContact support for clarifications
cardcrash Your Agreement With cardcrash, Spelled Out Clearly
HOW WE HANDLE YOUR DATA

Data, Security and Your Account Rights

Account Security

Your account is protected by encrypted login and two-step verification. Any change to your registered PayPal or Venmo payout address requires an identity confirmation step before it processes.

Data Retention

We retain transaction records, account activity logs, and identity documents for as long as state regulations and our internal compliance schedule require. You can request a summary of what we hold.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the settings link at the bottom of every page.

Requesting Changes

To update your personal data, correct a record, or request deletion where permitted, contact support via live chat with your account email ready. We respond within the window stated in our privacy policy.

TERMS CONTACT PATHS

How to Reach Us About Your Agreement

Live Chat Start a live chat session directly from your account dashboard. A member of our team can walk you through any clause or flag a concern about your account status.
Email Support Send a detailed message to our support address from the email registered to your account. We use that match to verify your identity before discussing account-specific terms.
Account Help Center The Help Center inside your account menu holds plain-language summaries of key clauses, including how PayPal and Play+ transactions are handled under these terms.

Common Questions About These Terms

Real questions we hear from account holders — answered straight, without the legal fog. If your situation isn't covered here, live chat is the fastest path to a direct answer.

Yes. Access to cardcrash and which features are available to you depends on your state's laws. These terms apply in full only where access is legally permitted for your location.

We send an email to your registered address before any update takes effect. Using your account after that notice window closes means you accept the revised terms automatically.

The general account terms apply to all three. Each method also has its own processing clause covering reversal windows, load limits, and how withdrawals are verified before release.

Contact support via live chat or email from your registered address. We'll verify your identity and provide a summary of the data we hold on your account within the timeframe our policy states.

Yes. We may suspend or close accounts that breach these terms, including cases of fraudulent payment activity, multiple accounts, or access from ineligible states. We'll notify you where legally required.

Start with live chat so we can review the specific transaction or decision. If that doesn't resolve it, our escalation process — detailed in the Help Center — outlines the next steps available to you.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.